1. Overview

This Shipping Policy explains how Jays Development (“we,” “our,” “us”) handles the production, packaging, and delivery of prints, albums, and any physical products purchased through our studio. Digital services (websites, content, photography, videography) are not shipped and follow separate delivery timelines.

2. Production Time

A. Standard Prints

• Production typically takes 5–10 business days depending on size and material.

• Larger or specialty pieces may require 10–15 business days.

B. Quality Verification

Every print is professionally inspected and quality‑verified by Jays Development before it is shipped. We do not ship any product that does not meet our quality standards.

3. Shipping Methods

We use trusted carriers such as UPS, USPS, or FedEx. Shipping options may include:

• Standard Ground

• Expedited Shipping

• Oversized or Fragile Item Shipping

Shipping costs are calculated at checkout based on size, weight, and destination.

4. Delivery Timeframes

Once shipped, delivery typically takes:

• 3–7 business days for standard U.S. shipping

• 7–14 business days for oversized or specialty items

• Delays may occur due to weather, carrier issues, or holiday volume

We will provide tracking information as soon as your order leaves our studio.

5. Shipping Damage or Issues

If your print arrives damaged or incorrect:

• Contact us within 7 days of delivery

• Include photos of the damage or issue

• We will replace the item at no cost

Refunds are only offered if a replacement cannot be produced.

6. Lost or Delayed Packages

If a package is lost or significantly delayed:

• We will work directly with the carrier to resolve the issue

• Replacements may be issued depending on the carrier’s investigation

• We are not responsible for delays caused by incorrect shipping information provided by the client

7. International Shipping

International shipping may be available upon request. Clients are responsible for:

• Customs fees

• Import taxes

• International carrier delays

Contact us for a custom quote.

8. Address Accuracy

Clients are responsible for providing accurate shipping information. We are not liable for:

• Packages delivered to an incorrect address

• Additional fees required to re‑ship items due to incorrect information

9. Digital Deliveries

Digital products (photos, videos, website files, content) are delivered electronically and are not subject to shipping policies. Delivery timelines for digital services are outlined in your project agreement.

10. Contact

For shipping questions or concerns: Jays Development Email: jay@jays-development.com Phone: 3615859668 Location: Corpus Christi, TX